Exciting News! | We’re Launching a Brand New App for Android and iOS

Introduction

Overay Private Limited (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Android application (“App”). By using the App, you agree to the collection and use of your information in accordance with this policy.

Information Collection

We collect information in two ways: directly from you and automatically when you use the App.

Personal Information

Personal Information may include, but is not limited to:

  • Your name, email address, phone number, and postal address.
  • Location data (precise or approximate, based on your device settings).
  • Microphone access for in-app voice functionalities, only when granted by you.
  • Pincode to identify service availability or delivery options.
  • Transaction details (such as purchase history and payment methods).
  • Device-specific information such as IP address, operating system, and app usage.
  • User credentials, including username and password.
  • Any other information you provide directly during registration or app usage.
  • Non-Personal Information

Non-personal information includes data that does not identify you personally, such as:

  • Device type and operating system version.
  • App usage statistics (e.g., page views, session duration).
  • Browser type and Internet Service Provider details.

Use of Information

We use the collected information to:

  • Provide and improve our services and features within the App.
  • Enhance user experience, including personalized services.
  • Respond to user queries and offer customer support.
  • Fulfill your transactions and manage payment methods securely.
  • Communicate important updates, promotions, and offers.
  • Analyze app usage to improve our product offerings and user satisfaction.
  • Ensure App security, monitor unauthorized access, and protect your information.

Location Data

We collect your location data to offer location-based services, including but not limited to displaying relevant services based on your geographical location. You can enable or disable location services at any time via your mobile device settings.

Microphone Access

The App may request access to your device’s microphone for voice-activated features, if applicable. Microphone access is only enabled with your explicit consent, and you can withdraw this permission at any time through your device settings.

Pincode Collection

We collect your pincode for delivery purposes, location-based service offerings, and better service targeting. This information helps us identify service availability in your area.

Cookies and Tracking

We may use cookies or similar tracking technologies to improve user experience, gather usage statistics, and personalize services.

Sharing of Information
  • We do not sell or rent your personal information. However, we may share your information in the following cases:
  • With third-party service providers to perform services such as payment processing or delivery services.
  • When required by law or legal proceedings, or to protect the safety of users.
  • In the event of a business transaction such as a merger or acquisition.

Data Security

We use reasonable security measures to protect your personal information. However, no system is completely secure. You acknowledge that you are providing your personal information at your own risk.

User Rights and Discretion

You have the right to:

  • Access, modify, or update your personal information.
  • Withdraw consent for data collection (Note: withdrawing consent may affect app functionality).
  • Opt out of receiving promotional communications.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. You are advised to review it periodically for any changes. Continued use of the App signifies your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@overay.in